Retail

Retail

Retail Solutions
That Lead to Sales

Not only does Toshiba help improve your internal operations, we also help you reach out to customers. You’ll learn more about customer behavior and how to convert that information into sales. And you’ll be able to attract new customers in the process. Our experts work with you to help create the most efficient and profitable retail experience with the greatest ROI.

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Enhance Customer Service

When a customer has a question, they want the right answer, right away. We make it easy for you to provide that, and more.

Encourage customers to keep coming back with enhanced services and digital messaging. Toshiba can help you find ways to broaden and improve the customer experience. More accessible customer information, better informed sales staff, and high impact digital signage are just some of the ways we can help. Toshiba will help you develop a plan to move from static to dynamic communications, improving customer service and your bottom line. Some ways to use digital signage to improve the customer experience include:

  • Dynamic point-of-sale promotions with daily/hourly specials
  • Menu boards that change with daypart
  • In-store TV that entertains
  • Interactive kiosks that can help customers find
    what they’re looking for
  • Self-service kiosks to order online if products are
    not available in store
  • Notify customers of emergency alerts
  • Interactive wayfinding to direct customers

Instant Invoices and
Proof of Delivery

Customer requests for invoices can be handled immediately by customer service reps who have instant access to POD and AR documents. Also, scan customer invoices and proof-of-delivery documents right when drivers return from their routes so last minute changes are promptly and accurately recorded.

Attract Customers With
Digital Signage for Retail

Today’s marketplace is more competitive than ever. The more creative and attractive you can make the shopping experience, the more likely you are to gain a captive audience ready to buy. Toshiba’s Ellumina line of digital signage solutions can help you turn display space into customer spending. The possibilities are endless, including:

  • Help them get around with wayfinding
  • Point of sale, in-store TV, and interactive kiosks
  • Extend your online marketing
  • Cross sell via third-party advertising
  • Promote value-added services throughout the store
  • Notify customers and employees of emergency alerts
  • Reduce perceived wait times by engaging customers
  • Improve product training
  • Direct customers to special offers and pricing
Attract Customers with Digital Signage for Retail

OmniChannel

Plan, distribute, and manage digital content across a network of displays with Toshiba’s OmniChannel platform. Keep your digital signage up to date and continuously engaging with this cloud-based solution. From simple play loops to frequently changing content that you can make hyper-targeted, it’s simple to deploy in real time. We offer a number of capabilities that allow you to easily deliver and manage communications across a secure operating system to allow for maximum uptime. Service plans can be comprehensive or singular, and always at a low monthly cost. Toshiba’s masters will also provide ongoing support once installation is complete to help you keep messaging up-to-date.

OmniChannel
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Thermal Barcode Printers

From shelf marking and markdown labels to price tags and receipt printing, Toshiba’s thermal barcode printers will help you keep your retail business productive, efficient, and moving at best-in-class speed. Print labels on the go and choose from entry level to high performance. All are easy to use, and come with long lasting print heads so you can save money without the hassle of maintenance.

All Toshiba thermal barcode printers come with the peace of mind that only Toshiba can offer.

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Go Green

Print smarter, leaner and greener with Toshiba. We’ll cut your retail printing expenses by as much as 40%, and ensure you never own another printer again. Reduce your environmental footprint, with eco-friendly programs, software, and technology. From turning your used toner cartridges into useful items like park benches to greener manufacturing, we remain dedicated to furthering green initiatives.

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Office

Rochester, NY

180 Kenneth Dr.
Rochester, NY 14623

General Inquires
585-427-2222

Sales
tim.o’neil@tbs.toshiba.com

Service and Supplies
800-727-4264

Billing
585-427-2222
kim.mitchell@tbs.toshiba.com

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