TOSHIBA AMERICA BUSINESS SOLUTIONS INC. INTEGRATES FMAUDIT TECHNOLOGY THROUGHOUT ORGANIZATION
From Sales to Service; From Encompass to Global Services Portal; From Internal Use to Distributing to Dealers
IRVINE , California ( Aug 01, 2007 ) :
Toshiba America Business Solutions Inc. (TABS) today announced an agreement with FMAudit LLC, a leading provider of print asset management applications, to facilitate deeper integration of FMAudit's technology to help control TABS' managed assets. The agreement also enables TABS to distribute the solutions to all Toshiba Business Solutions (TBS) locations and independent Toshiba dealers throughout the Americas.
TABS and FMAudit began their relationship in 2004, utilizing FMAudit's Identity Mapping Technology™ to quickly and accurately map asset data for seamless integration with Toshiba's Encompass™ Document Analysis Program. Encompass is a six sigma-based process for analyzing a company's document output fleet, resulting in a detailed, customized plan for improvement. In early 2006, FMAudit OnSite™ was integrated with Toshiba's Global Services Portal, an online tool designed to provide the company's end user customers with a customized Web portal to manage their fleet of office equipment, as well as obtain Toshiba support services.
"From device discovery, to deployment, to ongoing management, FMAudit's technology is a cornerstone within our Total Print Management strategy," said Bill Melo, vice president of National Accounts, Marketing and Operations for TABS. "It is highly efficient, consistent, cost effective, and has enhanced overall customer service with respect to TABS' asset management operations. Based on its successful track record helping to manage our direct customers, we are excited to deliver FMAudit solutions to all distribution partners throughout TABS' geographic reach."
"We share common business philosophies with Toshiba. One in particular, is the value of establishing a sound platform – one that we have profitably migrated up the value chain along with the market – from simple print assessment to comprehensive print management," affirmed Greg Allen, vice president of Operations and COO with FMAudit. "We look forward to helping TABS' dealer network achieve even greater success by adding more value to their existing ERP systems by employing the same bi-directional synchronization capabilities that already have been integrated into Toshiba's Global Services Portal.
About FMAudit
FMAudit is a business solution provider for the Office Equipment and Supplies industries, specializing in Asset Management software solutions. FMAudit is dedicated to developing solutions that remove Meter Mystique™ - the cumbersome human element of collecting highly valuable print asset information. The data is used for Assessment and Management, including but not limited to, automated metering & billing, supply replenishment and device error alerts. For more information on FMAudit, call (573)-632-2461, or visit the FMAudit Website at www.fmaudit.com.
About Toshiba America Business Solutions Inc.
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Latin America and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly owned office equipment dealers throughout the United States. For more information on Toshiba copier, facsimile, multifunction printing products, network controllers or toner products, or for a dealer in your area, call 1 800 GO TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com.