TOSHIBA AMERICA BUSINESS SOLUTIONS INC. NAMED 2007 MANUFACTURER OF THE YEAR BY MARKETING RESEARCH CONSULTANTS
Toshiba Awarded Prestigious Title Based On Annual Dealer Survey Results
IRVINE , California ( Jun 14, 2007 ) :
Toshiba America Business Solutions Inc. (TABS) today proudly announced it has earned recognition as “Manufacturer of the Year” for the seventh time in 10 years by Marketing Research Consultants, Inc. (MRC), a Hamburg, New Jersey-based consulting firm. Based on results from MRC’s 22nd Annual Dealer Survey, TABS was voted the top manufacturer by “providing excellent customer support with a highly competitive product line.” A total of 274 dealers from across the country participated in the 2007 survey.
“One of the most valuable lessons we’ve learned in our 22 years of conducting ‘Dealer Surveys’ is that customers are the final arbiters in establishing the criteria for excellence,” said Frank G. Cannata, president, Marketing Research Consultants, Inc. “The dealers who responded to our most recent effort have established, once and for all, that Toshiba is clearly the dealers’ choice.”
“It is truly an honor for TABS to receive the ‘Manufacturer of the Year’ award, as it’s the voice of our customers, industry dealers, who say we stand out above the competition and deserve this prestigious designation,” said Rick Taylor, president and chief executive officer, TABS. “Toshiba focuses tremendous energy behind fostering strong relationships with our dealers, and we always strive to be the best possible partner to them. It’s gratifying to know that our efforts are recognized, and that the dealer network holds Toshiba in such high regard.”
The “Manufacturer of the Year” award is bestowed to the company which presents a highly competitive line of products in innovation, reliability and pricing, but also has excelled in providing excellent communications, marketing and technical support. TABS first won this honor in 1997, then again in 1998, 2001, 2002, 2004 and 2005. TABS will officially receive the 2007 award on June 26 at MRC’s Annual Dealer Awards Program at Nanina’s in the Park in Belleville, N.J.
About Marketing Research Consultants, Inc.
Founded in 1979, Marketing Research Consultants, Inc. (MRC) was established by Frank G. Cannata to provide guidance and counseling to the office products industry. Frank Cannata is noted for his analytical skills, on-target predictions, and current management information pertaining to the office products industry. MRC offers two publication services: The Cannata Report and LiveWire. The Cannata Report is a monthly management report aimed at the office equipment reseller, and LiveWire is an electronically transmitted office technology news service.
About Toshiba America Business Solutions Inc.
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.
Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba’s entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the “Manufacturer of the Year” eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 “bold” (2005) and “agile” (2004) companies in the world.
TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2007 was approximately $76.6 billion.
For more information on Toshiba copiers, facsimiles, multifunction printing products, network controllers or toner products, or for a dealer in your area, call (800)-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com
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