TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PAYS TRIBUTE TO DEALERS FOR OUTSTANDING CUSTOMER SERVICE

Toshiba Office Equipment Dealers Honored at the 17th Annual ProMasters Award Ceremonies

IRVINE , California   ( Oct 19, 2009 ) :

Toshiba America Business Solutions Inc. (TABS) today announced the recipients of the annual ProMasters Service Awards. The award serves to recognize dealers who provide their customers with exceptional technical support and customer service. This year, 79 dealers from the US, Latin and South America, and the Caribbean were recognized with either the ProMasters Service Award or the Top Achievement Award. The awards program was developed seventeen years ago with the aim of motivating and ensuring that the independent and direct channel dealers delivered the best customer service and technical expertise possible, on a consistent basis.

"It’s with great pride that we honor these elite dealers,” said George Colborn, vice president, Service, TABS. “Now more than ever, customer service and support is what differentiates businesses in the marketplace and helps grow success – so we are thrilled to see these companies taking that message to heart and achieving great things."

This distinction is reserved for a few select dealers that have met and surpassed high standards, rigorous evaluations, an ongoing qualification process, and a commitment that never ceases to demonstrate their dedication to customer service and technical knowledge in support of Toshiba products, software and services. Dealers earning at least 700 out of a possible 1,000 in the evaluation process receive the honor of the ProMaster designation. The highest scoring dealer in each region (with a minimum of 850 points) is named the ProMasters Top Achievement Award winner. The 2009 recipients include:

Top Achievement Award Winners:
Atlantic-Tomorrow’s Office (Eastern region)
Copy Products Inc. (Midwest region)
Stargel Office Solutions (Western region)
Toshiba Business Solutions – Mexico (International)
Toshiba Business Solutions – Missouri/Kansas (Toshiba Business Solutions)


ProMasters Service Award Winners:

A&B Business Equipment
AA Office Equipment Co Inc.
Aarons Products Inc.
Adams Remco Inc.
Advanced Image Systems Inc.
Atlantic – tomorrow’s Office
Bishop Business Equipment
California Office Systems
Coast to Coast Business Equipment
Copiadoras y Tecnologia Lase
Copy Doctors Inc.
Delta Blue Electronics N.V.
Dick Roundtree Copiers Inc.
Document and NETWORK Technologies
Flo-Tech LLC
Hagan Business Machines of Meadville Inc.
Higher Information Group LLC
Imagetec L.P. Infincom Inc.
Integrated Office Technologies
Kelley Imaging SysTEMS
Michael Business Machines Inc.
Nauticon Imaging Systems
Office Business Systems Inc.
Premier Business Products
Ranko S.A.
Romis S.A.
Spartan Business Systems
Stargel Office Solutions
Toshiba Business Solutions – California
Toshiba Business Solutions – Chile
Toshiba Business Solutions – Kentucky
Toshiba Business Solutions – Minnesota
Toshiba Business Solutions – New York
Toshiba Business Solutions – Puerto Rico
TGI Office Automation
Tri-State Copy
U.S. Business Technologies United Imaging
Zoom Imaging Solutions
Advanced Office Systems Inc.
Action Business Systems
ABS Business Products Inc.
Advanced Business Equipment
Allied Business Solution Inc.
AVC Office Automation
Business Solutions Intnl.
Coastal Business Products
Connected Office Products Inc.
Copy Concepts Inc.
Copy Fax
Copy Products, Inc.
Diversified Business Solutions
Eagle Systems Inc.
Hagan Business Machines
Hawaii Business Equipment
Howard D. Happy Co.
James Imaging Systems Inc.
Keystone Digital Imaging
National Copier Digital Solutions
North Star Digital Imaging
Pacific Office Automation
Premier Systems Inc.
Rilaz S.A. de C.V
Southwest Copy SysTEMS Inc.
Toshiba Business Solutions – Ariz./Calif.
Toshiba Business Solutions – Brazil
Toshiba Business Solutions – Calif./Nevada
Toshiba Business Solutions – Florida
Toshiba Business Solutions – Mexico
Toshiba Business Solutions – Missouri/Kansas Toshiba Business Solutions – New England
Toshiba Business Solutions – NY/New Jersey Toshiba Business Solutions – Panama
Toshiba Business Solutions – Texas/New Toshiba Business Solutions – Venezuela Mexico
The Copy Shop
Turks Kern Copy Inc.
VanDyke Inc.

About Toshiba America Business Solutions Inc.

Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.

Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba’s entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the “Manufacturer of the Year” eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 “bold” (2005) and “agile” (2004) companies in the world.

TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2007 was approximately $76.6 billion.

For more information on Toshiba copiers, facsimiles, multifunction printing products, network controllers or toner products, or for a dealer in your area, call (800)-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com

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