TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PAYS TRIBUTE TO DEALERS FOR OUTSTANDING CUSTOMER SERVICE

Toshiba Office Equipment Dealers Honored at the 17th Annual ProMasters Award Ceremonies

IRVINE , California   ( Oct 19, 2009 ) :

Toshiba America Business Solutions Inc. (TABS) today announced the recipients of the annual ProMasters Service Awards. The award serves to recognize dealers who provide their customers with exceptional technical support and customer service. This year, 79 dealers from the US, Latin and South America, and the Caribbean were recognized with either the ProMasters Service Award or the Top Achievement Award. The awards program was developed seventeen years ago with the aim of motivating and ensuring that the independent and direct channel dealers delivered the best customer service and technical expertise possible, on a consistent basis.

"It’s with great pride that we honor these elite dealers,” said George Colborn, vice president, Service, TABS. “Now more than ever, customer service and support is what differentiates businesses in the marketplace and helps grow success – so we are thrilled to see these companies taking that message to heart and achieving great things."

This distinction is reserved for a few select dealers that have met and surpassed high standards, rigorous evaluations, an ongoing qualification process, and a commitment that never ceases to demonstrate their dedication to customer service and technical knowledge in support of Toshiba products, software and services. Dealers earning at least 700 out of a possible 1,000 in the evaluation process receive the honor of the ProMaster designation. The highest scoring dealer in each region (with a minimum of 850 points) is named the ProMasters Top Achievement Award winner. The 2009 recipients include:

Top Achievement Award Winners:
Atlantic-Tomorrow’s Office (Eastern region)
Copy Products Inc. (Midwest region)
Stargel Office Solutions (Western region)
Toshiba Business Solutions – Mexico (International)
Toshiba Business Solutions – Missouri/Kansas (Toshiba Business Solutions)

ProMasters Service Award Winners:

About Toshiba America Business Solutions Inc.

Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.

Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba’s entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the “Manufacturer of the Year” eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 “bold” (2005) and “agile” (2004) companies in the world.

TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2007 was approximately $76.6 billion.

For more information on Toshiba copiers, facsimiles, multifunction printing products, network controllers or toner products, or for a dealer in your area, call (800)-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com

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