We build award-winning products; but we’ve also built a reputation as a leader in delivering products that minimize waste and are environmentally efficient.
EPEAT (Electronic Product Environmental Assessment Tool) is the new standard rating system that ensures you are using electronic equipment that meets specific environmental criteria. This registration ensures EPEAT compliant design, production, energy use and recycling processes based on ANSI-approved public standards.
See all Toshiba EPEAT Registered Products
Toshiba strives to provide all e-Stewards and R2 certified recyclers with the required information to assure proper recycling of the product including the identification of any parts requiring special handling. Recyclers can submit their requests for this information to: epeat.inquiry@tabs.toshiba.com
Recyclers, institutes, and organizations requesting the End-of-Life Characterization Report listing the hazardous parts of concern as outlined in EU WEEE Directive 2002/96 EC, Annex II, please submit the request to: epeat.inquiry@tabs.toshiba.com
Please understand that the End-of-Life Characterization Report will be available within 1 year of the product release.
Authorized Toshiba dealers support Toshiba multifunctional products. Typically, the dealer from which the product was purchased, provides support in the event of product failure.
If a product failure is encountered, end user customers can locate an authorized dealer in their area by CLICKING HERE or by calling 888-820-8674.
For available upgrades for Toshiba multifunctional products, please CLICK HERE.
Spare parts are available for Toshiba multifunctional products for up to 7 years after the end of production. For additional information please contact an authorized Toshiba dealer. An authorized dealer in your area can be located by CLICKING HERE.
Toshiba America Business Solutions offers a nationwide recycling program for all Toshiba branded EPEAT registered copiers, printers, multifunctional products (MFP), fax machines, computers, tablets, and televisions. This service extends to residual equipment and components that have no resale value.
Toshiba partners with SIMS Recycling Solutions (an R2 Certified Electronics Recycler) for the recycling its EPEAT-certified copiers, printers, MFPs and fax machines. To utilize this program, simply follow the instructions below.
Toshiba offers this same service to leasing companies and other authorized agents that retain ownership of Toshiba branded EPEAT-certified product at the termination of lease or rental agreements as well as from trade-ins or exchange of equipment where the previous product needs to be disposed.
There are no charges to you for the disassembly and recycling process once the product is received at the facility. This process is performed by an R2 Certified Recylcer to ensure all components are handled properly.
Toshiba also provides recycling of used toner cartridges. CLICK HERE for more information on this program.
For recycling other Toshiba branded products in compliance with local regulations, please refer to: https://us.toshiba.com/green/reuse-and-recycling
Toshiba highly recommends that equipment owner scrubs all data from the product prior to shipping to recycling location. Toshiba assumes no liability relating to data remaining on Toshiba-branded products that are received for recycling.
Toshiba offers free mailback for any Toshiba computer (laptop or AIO), monitor, or original packaging. Visit https://us.toshiba.com/green/reuse-and-recycling to learn how to send us your item through the mail.
For consumer products such as televisions, dvd players and other electronic waste, visit https://www.mrmrecycling.com/collection_map.htm to find a Toshiba-sponsored recycling center near you.
Toshiba discloses the volume of consumer and business product material that is recycled.
Toshiba America Business Solutions offers a nationwide recycling program for all Toshiba branded EPEAT registered copiers, printers, multifuction products, fax machines, computers, tablets and televisions. This service is provided to leasing companies and other authorized agents that retain ownership of the product at the termination of lease or rental agreement with their customer as well as the result of trade-ins or exchange of equipment where the previous product needs to be disposed. It is the leasing company and/or authorized agent's responsibility to manage and erase any data existing on any Toshiba-branded equipment. Toshiba assumes no liability relating to data remaining on Toshiba-branded products that are received from leasing companies or authorized agents for recycling.
Toshiba partners with SIMS Recycling Solutions (an R2 Certified Electronics Recycler) for the recycling its EPEAT-certified copiers, printers, and MFPs. To utilize this program, simply CLICK HERE to locate a recycling center and follow the instructions.
Toshiba also provides recycling of used toner cartridges. CLICK HERE for more information on this program.
For recycling other Toshiba branded products in compliance with local regulations, please refer to: https://us.toshiba.com/green/reuse-and-recycling
Toshiba practices global environmental management with the aim of realizing a low-carbon, recycling-based society and biodiversity. We seek a combination of business and environmental activities, to maintain and protect the health of the global environment knowing it is an irreplaceable asset for future generations.
Complete detailed information regarding Toshiba’s Policy for the Environment can be found:
https://www.toshibatec.com/company/csr/environment/
Toshiba has identified environmental management, eco-products, eco- process, and environmental communication as the important pillars of environmental management and is actively driving environmental protection, to contribute to the reduction of environmental impacts in business fields such as stores and offices.
The full report can be viewed at https://www.toshibatec.com/company/csr/
Environmental Action Plan
Toshiba has formulated an action plan and monitors the progress of its activities. As for eco-products, effects of reduction in CO2 emissions through eco-products and the ratio of ECPs to sales exceeded the goals as new ECPs were released in fiscal 2011.
For reduction of chemical substance emissions, all 15 certain substances were abolished from new products as well as existing products. We will continue to develop environmentally conscious products.
In regards to eco-process, a new production site was opened in China in fiscal year 2011. This new production site will become engaged mainly in part processing, thus will consume more energy, compared to the existing assembly sites. The rate of energy-intensive manufactured products will increase also in Japan. Therefore, targets for and after fiscal 2012 will be an increase over the results in fiscal 2011.
We will continue efforts to restrain emissions of CO2, waste and chemical substances to the fullest extent through improvements in management and deliberate business investment.
Minimizing increase in CO2 emissions due to energy consumption
Measures to reduce power consumption through energy-saving facilities are continuously taken in order to reduce CO2 emissions associated with energy consumptions.
In fiscal 2011, CO2 emissions decreased by 3% in Japan but increased by 13% outside Japan, due to the expanding scale of production, compared with the previous year.
Reduction of emissions of chemical substances used in the manufacturing process
Substances covered by the environment-related laws and regulations are classified into three types: prohibition of use, reduction in use and control of release.
In terms of reduction in use, the TOSHIBA TEC Group strives to reduce the release of chemical substances, which have a direct impact on the environment. In fiscal 2011, the release of chemical substances decreased by 5% in Japan, compared with the previous year, but the release of chemical substances used for washing parts at parts plants outside Japan increased.
The TOSHIBA TEC Group makes efforts to reduce the purchase, waste and emissions of substances with solvent waste recycling machines and powder coating without solvent.
Regulation of the total amount of waste discharged
To efficiently use resources, the TOSHIBA TEC Group is tackling reducing the total amount of waste discharged, including recycled waste. Returnable containers, which are repeatedly used to deliver parts, are now in full use, resulting in a reduction in the use of corrugated cardboard. In fiscal 2011, while the amount of waste discharged increased by 8% in Japan due to an increase in sludge to improve the painting process, it remained unchanged outside Japan, compared with the previous year.
Toshiba offers an optional take-back service of non-fiber based packaging to institutional purchasers of all Toshiba-branded products for recycling. All customers can use our take-back service at their own cost. We strongly encourage that you recycle plastic packaging locally as it eliminates greenhouse gas emissions associated with transportation.
Procedure for recycling non-fiber based packaging:
Toshiba devices allow the use of general office paper with renewable content, and paper with pre/postconsumer recycled content, and paper that is chlorine free.
At Toshiba America Business Solutions, Inc., all of our imaging products are designed to allow the use of non-manufacturer toners and/or cartridges while simultaneously providing a capability that allows your Toshiba imaging equipment to alert you if counterfeit or non-manufacturer toners are inserted in your copier.
Toshiba is committed to preventing the environmental impact of improper disposal of toner cartridges and containers.
Toshiba offers a solution through a partnership with Close the Loop Inc. (Ctl), an innovative materials recovery company specializing in the collection and recycling of toner and inkjet cartridges, toner bottles as well as other print consumables.
To participate in Toshiba’s program, CLICK HERE to register.
The results of this partnership in 2020 were:
Total metric tons of cartridges and containers collected annually – 47.24 metric tons
Total metric tons per the following management methods:
Reuse of components – 0 metric tons
Material recycling – 22.52 metric tons / 47.67%
Waste-to-Energy – 6.13 metric tons / 12.97%
Material in storage pending processing – 18.59 metric tons / 39.36%
Incineration – 0 metric tons
Landfill – 0 metric tons / 0.0%
The results of this partnership in 2021 were:
Total metric tons of cartridges and containers collected annually – 42.19 metric tons
Total metric tons per the following management methods:
Reuse of components – 0 metric tons
Material recycling – 20.81 metric tons / 49.32%
Waste-to-Energy – 5.66 metric tons / 13.42%
Material in storage pending processing – 15.72 metric tons / 37.26%
Incineration – 0 metric tons
Landfill – 0 metric tons / 0.0%
No residual toner, toner containers, or cartridges are disposed by incineration or landfill by Toshiba nor Toshiba’s recycling partner, Close the Loop (Ctl).
Toshiba and its recycling partner assure 25% or less of the toner material goes to waste-to-energy depending on the local, national, or regional regulations.
CLICK HERE to download a statement of commitment from Toshiba’s recycling partner.
No plastic from toner containers or cartridges are disposed by incineration or landfill by Toshiba nor its recycling partner, Close the Loop (Ctl).Toshiba and its recycling partner assures 25% or less of the plastic goes to waste-to-energy depending on the local, national, or regional regulations.
CLICK HERE to download a statement of commitment from Toshiba's recycling partner
Annual Results for Plastic Collected in 2020
Plastic Material Reused or Recycled – 11.87 Metric Tons / 91.24%
Plastic Material Waste-to-Energy – 1.14 Metric Tons / 8.76%
Plastic Material - Total = 13.01 Metric Tons
Annual Results for Plastic Collected in 2019
Plastic Material Reused or Recycled – 39.76 Metric Tons / 91.24%
Plastic Material Waste-to-Energy – 3.82 Metric Tons / 8.76%
Plastic Material - Total = 43.57 Metric Tons
Annual Results for Plastic Collected in 2018
Plastic Material Reused or Recycled – 40.21 Metric Tons / 91.20%
Plastic Material Waste-to-Energy – 3.88 Metric Tons / 8.80%
Plastic Material - Total = 44.09 Metric Tons
Toshiba toner cartridges are not designed to prevent their reuse and recycling.
