Buyer Beware Programs

Telemarketing Fraud:
With Office Supply Scams—a form of telemarketing fraud which is costing U.S. businesses an estimated $200 million a year, Toshiba America Business Solutions (TABS) wants to bring more attention to these operations that are selling toner at inflated costs. We want to share the information related to associated company references, the key tactics that we are finding and to share steps to take to avoid office supply fraud.

Counterfeit Detection:
Commercial product counterfeiting of trademarked and copyrighted merchandise is a multi-billion dollar parasite on international business.
- Annual counterfeiting loses are estimated to be:
    - $600B Worldwide
    - $250B in the U.S. alone
- The Imaging Supplies Coalition ("ISC") estimates the impact to be over $3 billion annually worldwide in the Imaging Supplies Industry for their products.
- One hundred percent of the ISC member companies report that they have experienced counterfeiting of their supplies products in the past year, including TOSHIBA AMERICA BUSINESS SOLUTIONS, INC.

Who Loses? Everyone!
- Manufacturers lose revenue, profit and brand loyalty.
- Resellers lose because they must compete with these illegal products on low price.
- Governments lose when jobs are lost and taxes are not paid..
- Most of All customers lose because they do not get what they pay for.

Genuine Toshiba Buyer Beware Program (PDF)

TABS Toner Pirate Sample (PDF)

How to identify genuine TOSHIBA Supplies (PDF)

Toshiba Wins Judgment against IDC Servco (PDF)